1. Submit the sales contract withdrawal form in one of the following ways:
– copy the content of the form to an e-mail’s content and send it to: [email protected]
– send a signed scan of the form to: [email protected]
– send a form with an electronic signature to: [email protected]
– send a signed form by traditional mail together with the items being returned
2. Pack the items and mail them to:
Krywałd Katex sp. z o.o.
ul. Zwycięstwa 28a
44-193 Knurów, Poland
3. Requirements:
– the goods that are being returned should be new, with no signs of use
– the goods should have original labels attached
– you have 14 working days to withdraw from the sales agreement, starting from the date of delivery the goods
– you have 14 days from the date of withdrawal from the sales agreement, to return the goods to the Seller
– the day of shipping the goods is the day of returns
– the cost of returns is covered by the Buyer
– we have 14 days to consider the returns of the goods, starting from the date of the delivery of the returned goods
– the goods should be well secured for mailing, the Seller is not responsible for defects caused during the transport